Effective: May 25, 2018
Squad In Touch Ltd („our‟, „we‟, „us‟) is a limited company providing a cloud based kids and youth sports development platform tailored to schools, youth sports clubs and associations, teachers, coaches, parents/guardians and young athletes.
Here, at Squad In Touch Ltd we are committed to protecting and respecting your privacy. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
For the purpose of the Data Protection Legislation Squad In Touch Ltd (company number 09657481, with registered address at Pacific House, 382 Kenton Road, Harrow, Middlesex, HA3 8DP) acts as the Data Controller with regards to the Personal Data of Registered Users who sign up for their account with Squad In Touch Cloud Solution (Squad In Touch) and are provided with a direct access to its functionality.
We collect information about you when you:
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.
Some of our Squad In Touch functionality can be accessed and used without being a Registered User and revealing any Personal Data (e.g. Registered Organisations Public Area), though for features or services related to fixtures management, receiving instant messages and notifications, communicating to other users, uploading media files and other features and benefits of Squad In Touch, Personal Data is required.
We may collect your data in a variety of ways including:
Personal Data refers to Personally Identifiable Information provided directly by you or via third parties.
Information sufficient for creating an account with Squad In Touch includes:
When creating an account with Squad In Touch you will be also required to confirm you are the age of 13 or over to proceed. If you are under the age of 13 you will not be able to proceed until we have a verified consent from a relevant parent/guardian. You can find more details in the Section 2.2 below.
Additional information we may collect with Squad In Touch includes:
To be able to get linked to Registered Organisation(s) you may be required to provide additional data such as your Child(ren)‟s details (First name, Last name, Date of Birth, School form, School House).
For further details about the rights over this information available to individuals, see Section 5 of this Policy.
We are strongly committed to protecting the privacy of children. We do not knowingly collect or use Personal Data from persons under 13 years of age without verified parental/guardian consent. We will take appropriate steps to get a verified parental/guardian consent prior to providing a person under 13 years of age with access to Squad In Touch features and benefits.
If we learn that we have collected information from an individual under the age of 13 without a verified parental/guardian consent, then we will delete that information as soon as possible and may at our discretion disable such individual‟s access to Squad In Touch. If you believe that we have mistakenly or unintentionally collected Personal Data of a minor through our web or mobile interfaces without appropriate consent, please contact us immediately using contact details specified in the Section 8 of this Policy.
We may receive information about you when you or another member uploads photos or posts other content to Squad In Touch through our web or mobile interfaces. For further details about the rights over this information available to individuals, see Section 5 of this Policy.
You can also report inappropriate content to us using contact details specified in the Section 8 of this Policy.
We may also collect information how Squad In Touch is accessed and used by you ("Usage Data") through web browser or mobile app. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of Squad In Touch (for instance, providing navigation to the fixture venue) as well as to improve and customize our Service.
You can enable or disable location services when you use Squad In Touch at any time, through your device settings.
We use information about you to:
We use Your Data in a number of ways including:
We may disclose information about you:
We may also share de-identified or aggregated information.
The data that we collect from you shall never be transferred to, and stored at, a destination outside the European Economic Area ("EEA")
In addition to the third parties mentioned above, we may disclose Your Data to third parties for our legitimate interests as follows:
We do not pass any information we collect from you outside the European Economic Area (“EEA”).
You have a series of rights under the UK GDPR in relation to your Personal Data.
You have the right to withdraw your consent to the collection, processing and transfer of your Personal Data at any time.
You have the following data protection rights under the UK GDPR with relation to your Data:
You may update or correct your account information as well as deactivate your account by logging in to your account or by sending us a request by email. If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us firstname.lastname@example.org / .com or using other contact details as explained in Section 8 below
We aim to respond to every request promptly where possible and provide our response within the time period stated by applicable law. When you contact us with a request, we may ask that you provide us with information necessary to confirm your identity. Please note that certain Personal Data may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personal Data to comply with a legal obligation. Data protection legislation may allow or require us to refuse to provide you with access to some or all your Data and/or to comply with requests made in accordance with your rights referred to above. If we cannot provide you with access to your Data, or deal with any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions. You can get in touch with any requests using contact details specified in the Section 8 below.
We are committed to use all reasonable measures to ensure your Data is scored and processed in a secure and a confidential manner.
We advise you to carefully read all Privacy Policies of the third parties when you follow their links provided via our web and mobile interfaces
Where you have chosen a password which enables you to access certain parts of Squad In Touch, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
All information you provide to us is stored on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access. All interactions with our websites, including payment transactions, are encrypted using SSL technology.
Squad In Touch and websites powered by Squad In Touch may, from time to time, contain links to and from the websites of third parties. We do not disclose your Personal Data to these Third-Party Sites without obtaining your consent. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for when you leave our website, we encourage you to read the privacy notice/policy of every website you visit.
If you have any questions, you can get in touch via email@example.com.
Please do not hesitate to contact us if you have any privacy-related questions, requests, suggestions, unresolved problems, or complaints.
The Company has appointed the Data Protection Officer (DPO) who will endeavour to ensure that all personal data is processed in compliance with this Data Protection Policy, GDPR and the DPA. . Please send any requests relating to the above to our Data Protection Officer at firstname.lastname@example.org specifying your name the action you would like us to undertake. Where you are a registered user please also supply the email address you used to register with us.
Note that in relation to requests to access Your Data, we reserve the right in certain circumstances to charge a reasonable fee (up to £10) to carry out your request.
If we are unable to satisfactorily resolve your concerns about our handling of your Personal Data, you can contact the Information Commissioner's Office (ICO) either through their website or through the ICO telephone helpline: 0303 123 1113.
This Policy was last updated on the 4th of September 2023.